JOIN OUR WEBINAR

Tuesday, November 25, 2025 | 2:00 - 2:30 PM ET

Mutual Aid and Beyond With Northern911

How RapidSOS' backup PSAP can benefit your agency during outages, disasters and staffing shortages.

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RapidSOS has acquired Northern911, a trusted provider of backup 911 services across North America — enabling a new mutual aid option for agencies during disasters, outages, and staffing shortages.
 

Things you'll learn during this webinar:

  • An overview of Northern911, a primary and back-up PSAP staffed by APCO-certified telecommunicators.
  • How back-up services can support your agency during major incidents and outages.
  • A fast, reliable solution for out-of-jurisdiction calls.
  • How Northern911 supports default routing when a call cannot be delivered to its intended PSAP

Speakers

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Taylor Shantz

Vice President of Strategic Initiatives at RapidSOS

Taylor Shantz, who serves as Vice President of Strategic Initiatives, joins RapidSOS with Northern911, where she led strategy and operations. With a background in engineering and over a decade of experience in telecommunications, Taylor brings a people and mission-first approach to public safety leadership.

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Jamison Peevyhouse

Vice President of Public Safety at RapidSOS

With over 25 years’ experience in public safety and 9-1-1 operations, Jamison Peevyhouse has a long history of public service. Starting as a telecommunicator on midnight shift, Jamison continued to serve as a trainer, supervisor, and director of operations.

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