RapidSOS Blog

Tales from a 9-1-1 First Responder: Jeff Robertson

By Michelle Cahn on 3/19/18 11:59 AM in Public Safety News

In this spotlight, RapidSOS' new General Manager of Public Safety shares why he wanted to join RapidSOS, the biggest lessons he has learned over his nearly 20-year career in public safety, and the positive impact the NG11 Clearinghouse will have...

Tales from a 9-1-1 First Responder: Keith Viveiros

By Sam Bleiberg on 3/13/18 5:14 PM in Public Safety News

Close collaboration with the public safety community is a critical part of the RapidSOS mission. We’re thrilled to have seasoned 911 dispatchers, call takers, and first responders on our Public Safety team working directly in the field with staff...

RapidSOS Receives ISO 27001 Certification

By Michelle Cahn on 3/1/18 9:38 AM

We are excited to announce that RapidSOS was recently awarded an ISO/IEC 27001:2013 Management System certificate. This certificate is for the Information Security Management System (ISMS) that secures managed information services, including the...

10 Public Safety Blogs for 9-1-1 Dispatchers and Call Takers

By Sam Bleiberg on 3/1/18 9:32 AM in Public Safety News

9-1-1 call-takers, dispatchers, and center directors face challenging situations daily. Not only do staff in public safety answering points (PSAPs) operate in extremely high stakes situations, but they also face challenges with the limitations of...

TJ Kennedy on the Internet of Life Saving Things, FirstNet, and the Future of 9-1-1

By Sam Bleiberg on 2/22/18 10:05 AM in Public Safety News

TJ Kennedy brings a combination of experience as a first responder and strategic vision to his perspective on emergency response. Kennedy spent over 11 years in various public safety roles including state trooper, firefighter, and flight...

Join Us at These Public Safety Conferences This Spring

By Sam Bleiberg on 2/14/18 9:53 AM in Company News

Our mission at RapidSOS is to provide public safety professionals with the technology they need to best serve their communities. Our public safety team fosters a deep collaborative relationship with emergency responders in the field to best...

NG911 Clearinghouse: Building the Future of Emergency Response

By Sam Bleiberg on 2/9/18 1:29 PM in Company News

Every second counts in an emergency. Whether there’s a building fire, a person stuck outside in the cold, or a car crash, how quickly first responders arrive determines the outcome. Improving response times can limit personal harm and property...

Celebrating the 50th Anniversary of 9-1-1

By Maddie Stearn on 1/29/18 1:38 PM

 

Fifty years ago, on February 16, 1968, Senator Rankin Fite placed the first 9-1-1 call in Haleyville, Alabama. The red rotary phone that he used to make the call is still on display in Haleyville, and the city hosts a 9-1-1 festival every year...

Team Member Spotlight: Karin Marquez

By Michelle Cahn on 1/2/18 11:40 AM in Company News, Public Safety News

Today we are excited to welcome Karin Marquez to our Public Safety team! Karin has spent 20+ years working in public safety and will contribute invaluable knowledge and expertise to RapidSOS as we work to expand our NG911 Clearinghouse...

How Will Fox's 9-1-1 TV Show Measure Up?

By Tracy Eldridge on 12/27/17 11:32 AM in Public Safety News

I call myself a “recovering” 9-1-1 center director, but there’s no recovering from some of the most impactful moments of my 20-year career in public safety. It is almost impossible to describe the range of emotions that 9-1-1 dispatchers...